Training & Support Services
The resource centre provides high quality training to everyone living, working and managing neighbourhoods.
Date Of Next Course: 9th-11th February 2010 or 11th -13th May 2010Book this course
This is an optional unit supporting the Core Warden Training Course. The Unit is designed for community wardens intending to apply to the Police for accredited person powers under the Community Safety Accreditation Scheme. Community wardens must complete all the Core Warden Training and Enforcement Unit modules satisfactorily to meet the ACPO criteria for the training of Accredited Persons.
Outcomes
By the end of the course participants will be able to:
- explain the purpose of Community Safety Accreditation Schemes (CSAS) and the role, responsibilities and qualities of Accredited Persons (AP)
- record evidence and details of incidents
- describe relevant legislation and powers available to AP and exercise powers in a given situation
- describe typical diversity and social inclusion issues found in communities and describe how an AP should apply anti-discriminatory practices
- deal with the scene of a crime or emergency incident until the arrival of the emergency services
Cost per delegate: £220
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Date Of Next Course: TBCBook this course
The aim of this course is to assist aspiring or newly appointed warden team leaders acquire the knowledge and develop the skills/attitudes required for the successful leadership and management of a warden team.
Outcomes
By the end of the course participants will be able to:
- identify key factors that contribute to the success of a warden scheme
- describe the role, duties and competencies of a warden team leader
- use leadership and management skills to achieve scheme targets, build and maintain a cohesive team and motivate and develop individual wardens
- identify ways of working successfully in partnership with representatives of the community and partner agencies
Cost per delegate: £220
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Date Of Next Course: 1st - 5th March 2010 or 19th-23rd April 2010Book this course
Core Warden training is the basic training for all wardens. This is an accredited course covering the basic skills that are required by new wardens to operate effectively in their role. Some of the modules covered in this course are:
-Interpersonal Skills
-Personal Safety and Conflict Management
-Patrolling, recording and reporting
-Problem Solving
-Community Cohesion
-Team Working
This is a very valuable learning opportunity for all of your wardens. Refresher Core Training is on its way!!
Cost per delegate: £350
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Date Of Next Course: 10th March 2010Book this course
This course in an integral look at how to effectively engage with and safeguard children and young people. Being confident when working with young people is an acquired skill which comes through experience and good quality training. But also having the legal knowledge to back this up is so that all staff meet the statutory duties imposed upon them.
Do your staff know what their responsibilities are?
This 1 day course will give your staff the information that they need to be competent in their role
Cost per delegate: £90
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Date Of Next Course: TBCBook this course
This course is a detailed exploration of how to reduce and manage anti-social behaviour, helping to make communities feel safe from neighbourhood nuisance. Repeated, disturbing behaviour by disrespectful people in small neighbourhoodsd can have a massive impact on quality of life of residents, especially the elderly and vulnerable.
Outcomes
By the end of the course participants will be able to:
- Describe the range of anti social behaviour rools/ legislation and know how to apply them
- Work in partnership with local residents and other agencies effectively
- Describe examples of good practice and be able to develop solutions to local problems
- Identify preventative, enforcement and rehabilitation approaches to tackling nuisance behaviour
- Chair and facilitate partnership meetings
- Use leadership, influencing and problem solving skills to find partnership solutions to neighbourhood nuisance
Cost per delegate: £220
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Date Of Next Course: TBCBook this course
This course takes an important look at Drugs, substance misuse and support for people who use drugs and alcohol.
Whether you are a frontline worker or manager, this course provides a broad range of knowledge and understanding of issues relating to drugs.
On the course you will learn about the different types of drugs, the paraphernalia used with drugs the law surrounding drugs and how drug abuse effects people.
Outcomes
By the end of the course participants will be able to:
- Explain the nature of drugs misuse
- Identify recreational drugs, describe types of drug paraphernalia and the associated risks
- Identify how substances are used, the associated mentods of use and their affects
- Delegates will use their increased knowledge of the legal status of substances
- Delegates will explore their own and social attitudes and beliefs about substances
- Delegates will be aware of the drug and alcohol support services available
Cost per delegate: £90
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Date Of Next Course: TBCBook this course
Our new course will focus on four areas which managers have highlighted as most important in terms of refreshing the skills of their wardens. They are: Personal Safety and Conflict Management, Effective partnership working and managing meetings, Marketing and Problem Solving.
Cost per delegate: £90
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Date Of Next Course: 25th February 2010Book this course
Giving evidence can be an anxiety provoking experience and yet professionals from all disciplines are now more frequently having to attend court as witnesses. Few however, receive training on how to give evidence.
Good evidence is essential to success in a court case. Too many cases are lost in circumstances where legal arguments are good but the supporting evidence is poor. This not only incurs huge financial losses but can also severely affect staff morale.
This one-day course presents a practical guide to understanding court proceedings and the skills necessary to be an effective witness. Enhancing witness performance, thereby increasing their confidence and credibility, which maximises the likelihood of a successful result in court.
This intensive and highly practical day provides a real experiential learning opportunity facilitated by Charles Holt a freelance advocate for both the local authority and private firms. Charles has had a comprehensive legal career undertaking most aspects of both criminal and civil proceedings. For the last ten years, as a solicitor and barrister, he has concentrated on criminal work undertaking both prosecuting and defence advocacy in Magistrates Courts, Crown Courts and Courts Martial. Whilst working part-time for a Local Authority he has developed an expertise in the defence and prosecution of ASBO cases and has also prosecuted other aspects of ASB work including closure orders and injunctions under the Local Government Act.
Course Aim
Participants will acquire the knowledge, skills and confidence to accurately record evidence and effectively present evidence in court.
By the end of the course participants will
√ Improve the content, structure and style of their reports, pocket notebooks and statements
√ Know how to plan and prepare to give evidence in court
√ Know the different court procedures and personalities
√ Be able to manage cross examination effectively
√ Be able to give a clear, confident and professional presentation of their testimony in court.
Can you afford to miss this opportunity?
Each course is strictly limited to 8 places and they are filling up fast!
This training can be tailored to meet industry specific requirements.
Cost per delegate: £150
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Date Of Next Course: 16th-17th February 2010Book this course
Anyone working in neighbourhoods will find this course a beneficial and helpful way to deal with conflict at an early stage. We at the NTRC believe that working in a restorative way is a really effective way of tackling asb and should be used in settings other than the criminal justice system. That is why we, in conjunction with our National Alliance, have developed this two day accredited interactive training package to provide practitioner training in the use of restorative approaches. Using case studies, practical experience and reflective learning this course will cover the benefits of working in a restorative way, develop the skills required and how to approach asb in a restorative way.
Cost per delegate: £175
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